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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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360 results found

  1. Company Authentication code - Is there any way you guys can include a new field in database where we can enter company authentication code so it makes easy for all of us while entering master data all the information is there.

    8 votes
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  2. We have been comparing figures from Acs Production against the existing MTD reports and the Other Income figure under TXOTHBUSINC is not reportable within the Personal Tax options within Reporting. It would be very useful to have this added. Thanks

    8 votes
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  3. When trying to submit a return on the last day of the month it takes, in some cases, hours to pre-validate a return and then the same issue when trying to submit. Is there a way to speed this up?

    7 votes
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  4. If you create a link on a schedule such as Administrative Expenses, it creates a link on every single item on the page, as it is attaching the link to the range, rather than the line item you clicked to link.
    This is extremely frustrating, when trying to justify where multiple figures on a document have come from and they're all pointing at the same thing.

    Again, a poor oversight on UX that is impacting us daily, and I'm sure many others.

    7 votes
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  5. When the licence for Review & Tag (Companies House filing) expires there is no warning given by the system. Therefore it will just lapse and suddenly the option to file accounts is greyed out and it took a while to work out why! (this happened to us on the 30th April! Can we have a pop up reminder when it is expiring like Accounts Production and other services do so at least people know why its not functioning.

    7 votes
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  6. Have a step that auto updates a chosen responsibility to the person that completes the step or the step before.

    7 votes
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  7. When deleting a job, if there is a document in the job it doesn't do anything...no exception report. I would expect some message saying why it didn't do anything instead of having us guess.

    7 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  8. When selecting to send a VAT invoice by PDF email it would be great to have the box come up which asks which associated contact you would like to send this to and then it inserts that person's primary email address when it creates the Outlook message. This option is already available in document centre when sending things by email and would save a lot of time manually entering this on the VAT invoices to print screen as companies don't have email addresses, people do and you can't have duplicate email addresses or them listed against the company for OneClick!!

    7 votes
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  9. Export to excel - Calculated fields in the CCH Report should be included when the CCH report is exported.

    The only way to export the calculated fields is using the export at the top left of the screen then the whole spreadsheet comes over as a text file which has no value for data manipulation.

    7 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  10. When you create a new parent, where say, the current parent has had a name change or has been superceded, but has been included in group billing, the type is 'Adhoc' which does not allow you to delete the parent nor some of the 'children'. When you do, next time you access the client, it reappears as Adhoc, even though it has been changed to Standard. Could the default not just be 'Standard' with some sort of indicator that it has a parent or child relationship elsewhere?

    7 votes
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  11. We would like WP documents to be hidden from view within Document Centre so as not to clog up the Document Centre system. Thank you

    7 votes
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  12. When needing to send standard forms for completion (64-8 or new payroll starter for example), there is no option to add from the practice library within the attaching function of a OneClick message. This means you either have to add a blank copy into the client DM (waste of disk space) or save outside of CCH to add (risk having an old version of the document). It would be easier to either:
    a) Add publish to OneClick button from the practice library
    b) have the option within add attachment on OneClick message to add from practice library

    7 votes
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  13. When an employee leaves the practice we should be able to disable their login without selecting a replacement. We will never replace one member of staff with another across the board, their client list is usually shared out amongst other employees. At the moment we have to select a replacement and then manually enter every single client to change it on the client team.
    Instead we should be able to disable their login without selecting a replacement, thus removing them from the "client team" (visible to clients on OneClick) on all clients.

    7 votes
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  14. When an assignment is created, the assignment manager is automatically added to the client team that is visible to the client if they are on OneClick.
    It would make sense if they were also automatically removed from the client team when that assignment is closed or deleted.

    7 votes
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  15. When filing a document in CCH and in the filing box, it would be better that when selecting the document type or assignment it would recognise more than the first character to allow ease for selection. For example in assignment if we wanted to choose Corporation Tax, the only 'quick' option is to type C in the box and scroll down. If it recognised the first say 3 characters we could type COR and it would save having to scroll down the list, which for document type is longer.

    7 votes
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  16. Be able to select a number of clients and write off WIP balances in one go.

    7 votes
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  17. Different lists in Central refer to Partner differently. In find client screen it is Partner, where as in Workflow it is Client partner. These should be consistent throughout the CCH suite.

    7 votes
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  18. Lead schedules that aren’t standard not pulling through, how do you pull them into workpapers? For example, debtors due in more than one year we have also seen investments schedules not pulling though previously.

    As a temporary solution we have to PDF the lead schedules from the financial statements section and upload this to work papers, but this defeats the object of the live lead schedules if the figures change.

    7 votes
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  19. If there is an error with the return which stops you from being able to validate the return to IR mark it, it would be useful if the error description was always linked in such a way that clicking on the error message would take you to the relevant screen where the issue lies. Some of the error messages are not easy to understand so this would save time hunting for the error. At the moment some of the tax return box numbers referred to in the error message are linked, but you are not always taken to a relevant…

    7 votes
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  20. Where prior year figures need to be manually entered or overridden in regards to adjustments for averaging (due to information not being in CCH or CCH picking up the wrong figures) the averaging adjustment is not calculated correctly. Original tax position and revised tax position figures don’t agree back to prior year figures or manually calculated figures.

    Also for Farmers Averaging there is currently no link between the figures calculated in CCH and the relevant tax return boxes. It would be useful for boxes 14 and 15 on the ‘Tax payments / repayments’ section to be populated with the relevant…

    7 votes
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