96 results found
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Option to turn off duplication of receipt number check
Would it be possible to have the option to turn off the duplication of receipt number check when uploading cash transactions or making transfers ? Our team are currently experiencing the below issue:
When posting, using the CSV spreadsheet to CCH, any 2 receipts with similar references and similar amount
Gets confused by CCH and will only post one of the receipts and then come up with an error message of
Duplicate posting.If you then try to post the other receipts separately, with the same reference, it won’t let you. Even when you
Alter the reference slightly it won’t…
12 votesThank you for submitting your idea to us!
We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.
Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.
Best regards,
Product Development
Wolters Kluwer UK TAA
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Add Additional Employees on Tasks
We would like the ability to assign a Task to more than 1 employee. Currently only 1 employee can be assigned a task but can we have the possibility to add more than 1 person?
1 voteThank you for submitting your idea to us!
We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.
Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.
Best regards,
Product Development
Wolters Kluwer UK TAA
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OneClick Status Colours
OneClick Activation Status Icon Colours - On "Find Contacts/Clients" icon is either Green for Activated or Grey for not activated. However within the Client the Icon is always green if they have been invited, whether that is activated or pending. Also when you close a client OneClick has to be either suspended or deleted but on the search Contacts/clients the icon is still Green. Status would be easier/clearer to see if had Activated, Pending, Suspended or Closed colours.
1 vote -
Integrate CCH Central/CCH iFirm into Office 365 so we can sync to Sharepoint
Would you like Wolters Kluwer to look at integrating CCH Central and/or CCH iFirm into Microsoft 365 so you can send documents directly to OneDrive and use that as a preferred document storage solution
13 votes -
Option to leave client gender blank
It's common now to be able to select 'prefer not to say' or have an 'other' option. Even just being able to leave it blank would help. We don't want to put a client off by not being inclusive.
1 vote -
Assignment Closed Date
On closure of a Client it currently overwrites the date on already closed assignments. When closing a client simply add the date of closure to any open assignments.
1 vote -
Bug fix for boxes displayed in Enter WIP Journals
The boxes displaying client assignments on the "Enter WIP Journals" screen are, for many clients, too small to show anything but the client name repeatedly. They cannot be resized and support can offer no workaround, making it impossible to select the correct assignments. The client name is already shown in the box above anyway so doesn't need to be displayed again. This is a bug fix request rather than an enhancement but support directed me here. Please can you give me a timescale for the resolution of this issue?
3 votes -
Update Client Allocations via Export and Import of a spreadsheet.
Every year, we need to update our client allocations (for promotions, loss of staff, general reshuffle).
It would be helpful if we could export our current client allocation to excel, make the tweaks, then import it back.
It needs to go to excel to give an overview of each individuals' allocation. I imagine it would be an easy fix as the 'Partnership Statement Import/Export' function could be copied.4 votes -
Limit access to or remove the 'Remove All' option on job management screen.
When viewing the job management screen, within the 'assigned to' column, you can right click and remove all, which removes all the people within the assigned to column. If the individual didn't have their screen filtered to their jobs, they can remove the assignee from every job within the business.
This function is far too easy for someone to use, there should be more control in place.
Either:
1. Have an 'Are you sure' type yes/no box pop up when you click it.
2. Include it within the task permissions so we can limit who has the permissions to use…3 votes -
Edit billing explanation
Ability to edit billing explanation once a bill has been posted, in case of a typo or it has been missed completely.
0 votes -
Error on end date of partner responsibility/ retrospective reporting
We had two partners retire - their clients needed to moved over to new partners on 1/5/2024. So the end date for the previous partner was 30/4/2024
ERROR WITH END DATE
Firstly, on the 30 April the clients showed on neither partner list so we could not extract the report data we needed. The date the partner ended doesn't seem to include the end date and you are unable to use the same end and start date. This meant for a day our clients were not allocated to any partner.RETROSPECTIVE REPORTING
Secondly - there is no retrospective reporting. The…1 vote -
Choice of delivery option in initial setup of client or contact
In the default tab of existing client there is a delivery option for invoices and statements to be sent by email or post with the default being post.
On initial setup of a client in step 7 of 8 there is no option to choose the default delivery meaning all clients get set to post it would be better if the option was available as this turns out to be a costly exercise until someone goes into clients separately to alter the default
13 votes -
Functionality: Allow "ID expiry", which are currently accessed via the main tab, to become searchable fields AND mailmerge fields
Can you allow the 2 ID expiry fields, which are currently accessed via the main tab, to be both searchable fields and mailmerge fields
1 vote -
CCH email filing ADD-INS in new Outlook currently unavailable
Will the CCH email filing ADD-INS be made available in "New Outlook" which is web based. Various articles I've read state Microsoft is not planning to support COM ADD-INS, and encourages developers to switch over to Web Add-in based on OfficeJS.
12 votesWe are currently investigating how these Microsoft changes will affect Document Management. In the meantime please refer to our knowledgebase article CCH Document Management : New Outlook Plugin Support (wolterskluwer.co.uk)
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Dark Mode
The option of Dark Mode based on either system based settings via Settings - Personalisation - Colours - Choose your default app mode or an option in CCH Software.
9 votes -
Ability to report Employees' Departments list when more than one in the Employees' record
We would like to be able to report our employees' department list when more than one in the primary record for GDPR purposes. We set up various departments to restrict employees' access under GDPR rules 3 years ago, however we are unable to pull a report showing all the departments listed under each employee's records. Currently the report is only showing us the first line which is the 'primary' ticked department and not the others.
1 voteHi Marie. Thanks for taking the time to add this idea to Uservoice. I'll review this item again shortly in order to gauge support from other users.
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add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent
It would be really useful if you could add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent.
1 vote -
Extra fields for contacts (like clients) and jobs (like workflow)
Can we have configuration keys to enable extra fields to be visible for field chooser in these 2 areas too:
- Contacts (find contact screen) like we have for clients
- Jobs (job management) like we have for workflows3 votes -
Bulk update end date/due date from Tasks and Appointments homepage
Could there be a button to bulk update the end date (due date) of tasks from the Tasks and Appointments homepage please?
1 voteThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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Workflow Filter
Filter workflows against assignment team.
When on the home screen, you are able to filter the workflow list based on the team that the client is assigned to, but we would like to be able to filter against the team that the assignment that the workflow is attached to. The reason for this is, it is not always the team that the client is assigned to that is doing the job.
6 votesThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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