89 results found
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Edit billing explanation
Ability to edit billing explanation once a bill has been posted, in case of a typo or it has been missed completely.
0 votes -
Error on end date of partner responsibility/ retrospective reporting
We had two partners retire - their clients needed to moved over to new partners on 1/5/2024. So the end date for the previous partner was 30/4/2024
ERROR WITH END DATE
Firstly, on the 30 April the clients showed on neither partner list so we could not extract the report data we needed. The date the partner ended doesn't seem to include the end date and you are unable to use the same end and start date. This meant for a day our clients were not allocated to any partner.RETROSPECTIVE REPORTING
Secondly - there is no retrospective reporting. The…1 vote -
Update Client Allocations via Export and Import of a spreadsheet.
Every year, we need to update our client allocations (for promotions, loss of staff, general reshuffle).
It would be helpful if we could export our current client allocation to excel, make the tweaks, then import it back.
It needs to go to excel to give an overview of each individuals' allocation. I imagine it would be an easy fix as the 'Partnership Statement Import/Export' function could be copied.3 votes -
Integrate CCH Central/CCH iFirm into Office 365 so we can sync to Sharepoint
Would you like Wolters Kluwer to look at integrating CCH Central and/or CCH iFirm into Microsoft 365 so you can send documents directly to OneDrive and use that as a preferred document storage solution
4 votes -
Choice of delivery option in initial setup of client or contact
In the default tab of existing client there is a delivery option for invoices and statements to be sent by email or post with the default being post.
On initial setup of a client in step 7 of 8 there is no option to choose the default delivery meaning all clients get set to post it would be better if the option was available as this turns out to be a costly exercise until someone goes into clients separately to alter the default
13 votes -
Functionality: Allow "ID expiry", which are currently accessed via the main tab, to become searchable fields AND mailmerge fields
Can you allow the 2 ID expiry fields, which are currently accessed via the main tab, to be both searchable fields and mailmerge fields
1 vote -
CCH email filing ADD-INS in new Outlook currently unavailable
Will the CCH email filing ADD-INS be made available in "New Outlook" which is web based. Various articles I've read state Microsoft is not planning to support COM ADD-INS, and encourages developers to switch over to Web Add-in based on OfficeJS.
12 votesWe are currently investigating how these Microsoft changes will affect Document Management. In the meantime please refer to our knowledgebase article CCH Document Management : New Outlook Plugin Support (wolterskluwer.co.uk)
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Dark Mode
The option of Dark Mode based on either system based settings via Settings - Personalisation - Colours - Choose your default app mode or an option in CCH Software.
6 votes -
add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent
It would be really useful if you could add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent.
1 vote -
Ability to report Employees' Departments list when more than one in the Employees' record
We would like to be able to report our employees' department list when more than one in the primary record for GDPR purposes. We set up various departments to restrict employees' access under GDPR rules 3 years ago, however we are unable to pull a report showing all the departments listed under each employee's records. Currently the report is only showing us the first line which is the 'primary' ticked department and not the others.
1 voteHi Marie. Thanks for taking the time to add this idea to Uservoice. I'll review this item again shortly in order to gauge support from other users.
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Extra fields for contacts (like clients) and jobs (like workflow)
Can we have configuration keys to enable extra fields to be visible for field chooser in these 2 areas too:
- Contacts (find contact screen) like we have for clients
- Jobs (job management) like we have for workflows3 votes -
Bulk update end date/due date from Tasks and Appointments homepage
Could there be a button to bulk update the end date (due date) of tasks from the Tasks and Appointments homepage please?
1 voteThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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Workflow Filter
Filter workflows against assignment team.
When on the home screen, you are able to filter the workflow list based on the team that the client is assigned to, but we would like to be able to filter against the team that the assignment that the workflow is attached to. The reason for this is, it is not always the team that the client is assigned to that is doing the job.
6 votesThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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Develop a single folder with configurable location for plugins and temp files
Currently only a select few of the folders within Central have a configurable location, many of the remainder have their location set by default.
Those folders with a default location exist within the user profile Documents folder which introduces difficulty when Sync technology such as OneDrive is in use.
It would be far better to have a single location across the entire CCH Central suite which contained the folders for whichever plugins or functions of the software are necessary, that was configurable and could be placed outside of the default Documents folder to avoid issues with Sync technologies.
9 votes -
Filing options
On the final stage of mail merge there is the option to choose document type for filing purposes, it would be useful to also have an assignment and job option as following the mail merge a manual exercise is required to move the documentation accordingly
1 voteThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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Ability to make specific associations limited to one per contact/client.
Would it be possible to have the ability to make an association limited to one per client/contact record? Similar to client and assignment team responsibilities where some can be marked for only one per client/contact.
3 votesThank you for taking the time to add this idea to Uservoice. I'll review it again shortly to gauge support from other users.
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Record time spent on client accounts
CCH Practice - a function to start recording time spent on client accounts. For example, once a client file is opened, then option to start the clock and record amount of minutes spent. Then when closed, add notes for what was done - chargeable or not.
1 vote -
Encrypt or hides the SQL sa password contained in the lookup.xml file present on every copy of CCH Central
Encrypt or hides the SQL sa password contained in the lookup.xml file present on every copy of CCH Central.
This is a huge oversight. Meaning any of our users can easily obtain our SQL sa password stored in plain text on every deploy folder and potentially destroy our SQL CCH DB.
5 votes -
digital tax
Please remove the orphaned Digital Tax > HMRC Authorisation option from maintenance menu in CCH Central. I have wasted 2x days authorising our DTA and just learned this option does not do anything for authorising DTA.
8 votes -
Mandatory addition of Accounts Payable contact
Please can it be mandatory for an Accounts Payable contact to be added when a new client is created? We have big issues with e-Billing where no Accounts Payable contact exists to send the email to
1 vote
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