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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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360 results found

  1. Could we have a bulk update option for Office and Departments for Assignments similar to that on the Client tab's bulk update options? It doesn't really make sense to be able to update the client records but for each assignment that will need to be updated, we have to go in to each assignment on each affected client and manually update offices and/or departments which can easily take up a lot of time.

    13 votes
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    Under review  ·  2 comments  ·  CCH Central  ·  Admin →
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  2. The ability to check in all documents you have had checked out during the day would be fantastic.

    This would add so much ease rather than having to go back through and remember which were checked out throughout the day which can be extremely time consuming.

    12 votes
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  3. Could consideration please be given to not have the “delete” and “split” options below each other on the right click option menu? Users have reported that they find it quite easy to delete when they meant to split a document. Maybe the “delete” option could be moved to the top?

    12 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  4. The abilty to pin a document in the client document centee would be really useful. For instance I have a document that i use each week for a client but over the last year it has fallen way down the page on the document screen due to other documents being uploaded to the client.

    12 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  5. Allow old templates for Working Papers to be made inactive, so they are not on the list for selection when using working paper designer.

    12 votes
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  6. Allow a change to workflow owner eg staff leave and have created workflow and some steps can default to the workflow owner

    12 votes
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    1 comment  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  7. It would be ideal if we could "sort" the milestones, on the home page by due date. This will allow staff to see In progress tasks in date order, when they have different due dates. This would be a good reporting tool.

    12 votes
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  8. Since 2019.3 we now have displayed Ad Hoc entries on the group tab which are meaningless to the client. Historically we allocated a number of WIP entries to Est To Complete via a nil bill across multiple clients.

    Because of this we now have meaningless Ad Hoc Parent and Child references which we cannot remove.

    Please can we have the facility to remove these Ad Hoc entries as appropriate.

    12 votes
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  9. There should be a tick box option to choose which accounts to file to companies house and which to HMRC.
    Having to create an iXBRL file twice is really frustrating. Especially when IRIS and tax calc do this already at a click of a button.

    12 votes
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  10. Would it be possible to have the option to turn off the duplication of receipt number check when uploading cash transactions or making transfers ? Our team are currently experiencing the below issue:

    1. When posting, using the CSV spreadsheet to CCH, any 2 receipts with similar references and similar amount
      Gets confused by CCH and will only post one of the receipts and then come up with an error message of
      Duplicate posting.

    2. If you then try to post the other receipts separately, with the same reference, it won’t let you. Even when you
      Alter the reference slightly it won’t…

    12 votes
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    2 comments  ·  CCH Central  ·  Admin →
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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!


    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.


    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.


    Best regards,

    Product Development

    Wolters Kluwer UK TAA

  11. Prior to the new customer community being launched it was far easier to log calls and view the support area. I don't understand why I have to keep finding and adding a customer support username & password every time I want to use this, particularly when I am clicking on a link within central. We never used to have to. Why doesn't central identify me as a valid user without the need to keep adding a password - I have already used various passwords to use CCH.

    11 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for the feedback.


    We are working on how we can resolve this to make it a more seamless log in experience.

    For now you can you use your browser to remember your log in and password credentials to enable a more seamless experience.



    Evan Jones

    Lead Product Manager

  12. Currently the dividend minutes and vouchers have to be downloaded then manually uploaded into document centre.

    Would be better to be able to save the files directly to document centre like say CCH accounts production can already.

    11 votes
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  13. It would be really beneficial to be able to select an assignment/job from the accounts production/working papers side so when these pull into Document Management everthing is organised in the correct place.

    11 votes
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  14. The annual allowance tracker in the pension savings tax charges tab does not take into account entries in the pension contributions tab in the 'amount saved' box. You therefore have to enter the amount of the contribution in both the pension contributions tab and the pension savings tax charges tab. It would be useful if the annual allowance tracker was updated when posting pension contributions.

    11 votes
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  15. Finish implementing checking out to Microsoft 365 OneDrive.

    Currently the Office Add ins do not work when checking a document out to Microsoft 365 OneDrive for Business. A user has to manually check out and check back in a document from CCH DM directly.

    11 votes
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  16. It would be really helpful if we could keep actual expense details on self employments or property for both us and our clients to compare to the TAPAs claim, especially as it is quite common fo clients to remember additional expenses after sending their initial information to us.

    11 votes
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    Under review  ·  Dean Shepherd responded

    Hi Clare

    If we built in some business rules you could probably do that in Accounts Production but that seems a bit overkill for what is likely to be a very simple case.

    Are you likely to be providing this type of client with a P&L? Or is it just a matter of putting figures into the tax return only?

    Kind regards,

    Dean

    Dean Shepherd
    Senior Product Manager
    Wolters Kluwer

  17. Drag in Extra Fields into Contact Search, Like you can with Clients already.

    11 votes
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    1 comment  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  18. Every schedule except tax payments/repayments has tick boxes for when the schedule has been reviewed, which locks the schedule. It would be good to have this for this schedule also.

    10 votes
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  19. We have a number of charities which there is no option to attach a working papers template and says it is not supported, would be helpful if this was put into development so we can store files all in the same place.
    We also have an enity for trusts which we adapted from a partnership entity to match the layout required, this has the same issue of not supporting working papers so if there was a way to manually bring in a working paper template it would save having different filing sources.

    10 votes
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  20. The fields under the Trust and estates tab such as dated created, date wound up should be an available field for reporting on.

    10 votes
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