143 results found

1. Associated contact details of open clients

   Contact details of associated open clients - when attempting to run a report of email addresses of contacts associated with a client I can get everything I need but unable to filter out associated contacts of open clients. This would be really useful for producing a mailing list for e-newsletters where we act for a company but not a director (we would stil want the director to receive the newsletter). Equally, the company's financial coltroller etc etc who is associated should receive.

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   Acknowledged  ·  Mohammed Sidat responded

2. Assignment Frequency & Algorithm

   Currently, the 'weekly' algorithm only allows you to choose Wk1 / Wk2 ... Wk 50 / Wk 52 etc. It would be more helpful if the algorithm could relate to a particular date e.g. 'week-ending' 4-Apr and it then repeated weekly by date moving forward.

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3. USER GUIDES

   As a new user to CCH but nevertheless an experienced use of accounts and tax production software I expect to have to refer to user guides to learn how the process works in this application.

   I could apply this following request to any of the modules.

   Most of the CCH user guides I have read appear to be written by programmers for their fellow programmers and lack the clarity for a user in a real live environment.

   My request is that all user guides should contain screenshot images of the processes to be used and followed as this will help ensure that the author has indeed followed the necessary steps they outline and thus avoid describing steps that either do not exist or are not possible.

   The author should also sign off on the document to say they have tested the processes they have described and confirm they work.

   Let’s leave CCH to address why this isn’t standard practice already.

   As a new user to CCH but nevertheless an experienced use of accounts and tax production software I expect to have to refer to user guides to learn how the process works in this application.

   I could apply this following request to any of the modules.

   Most of the CCH user guides I have read appear to be written by programmers for their fellow programmers and lack the clarity for a user in a real live environment.

   My request is that all user guides should contain screenshot images of the processes to be used and followed as this will help… more

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

4. Mandatory Field Settings : Client vs Contact Record

   When setting up Extra Fields for a client or contact, we have the ability to mark them as mandatory. However, the application of the mandatory status is applicable to the entire field and not whether it is a Client or a Contact field. For example, you may want an "industry type" as mandatory for a client, but not for a contact however, you'd still want to capture that information in both types of records. At the moment you create the extra field and make it applicable by ticking client and / or contact and then you tick the Mandatory tick box for the field. It would be really useful to have the option to make it mandatory (or not) for either/or a Client or Contact record. Thank you for your consideration.

   When setting up Extra Fields for a client or contact, we have the ability to mark them as mandatory. However, the application of the mandatory status is applicable to the entire field and not whether it is a Client or a Contact field. For example, you may want an "industry type" as mandatory for a client, but not for a contact however, you'd still want to capture that information in both types of records. At the moment you create the extra field and make it applicable by ticking client and / or contact and then you tick the Mandatory tick… more

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

5. Client approvals

   The software should be more streamlined in sending documents for approval, obtaining that approval and recording it on the system and then permitting the submission of those documents on the clients’ behalf.
   This should apply to Accounts production, corporation tax and personal tax at least.
   I appreciate users may have their own methods but what seems missing is a specific ‘send for approval’ and marking of ‘approval given’. If One lick is used then this should flow back to populate an approved box.
   Thanks
   Dave

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

6. Task permission to restrict access to the Contact - Tax-related codes tab to prevent inadvertent changes to bank sort codes.

   Task permission to restrict access to the Contact > Tax-related codes tab to prevent inadvertent changes to bank sort codes.

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

7. Change to Procedure Central.dbo.GN_RetrieveTeamEmploy

   When searching for owners in the Responsibility tab, it is currently not possible to enter a combined first and last name.

   Could you please update the stored procedure responsible for returning these results to support combined name searches? For reference, I’ve included a snippet of the SQL procedure currently in use, along with two additional lines that illustrate how I would approach filtering results to support this functionality as if I was the change owner.

   Let me know if you need further clarification or a full example.

   PROCEDURE [dbo].[GN_RetrieveTeamEmploy]

   ---

   Where
     (@CompanyId = 0 OR Stationed.CompanyId = @CompanyId)
     and (@OfficeId = 0 OR Stationed.OfficeId = @OfficeId)
     and (@DeptId = 0 Or Stationed.DepartmentId = @DeptId)
     and (@CentreId = 0 Or Stationed.CentreId = @CentreId)
     and (Employee.Inactive = 0 or Employee.Inactive Is Null or @IncludeDisableTimesheet=1)
     and (Employee.DisabledEmployee = 0 or Employee.DisabledEmployee Is Null or @IncludeDisableLogin=1)
     and (Employee.EmployeeId Not In (5,6,7))
     and ( (Contact.LName LIKE @SearchText + '%')
     Or (Contact.FName Like @SearchText + '%')
     Or (Contact.FName+' '+Contact.LName Like @SearchText + '%') -- New Line - check first + last
     Or (Contact.LName+' '+Contact.FName Like @SearchText + '%') -- New Line - check last + first
     Or (Employee.EmployeeCode Like @SearchText + '%'))
     and Employee.EmployeeId Not In.....
   THERE IS MORE CODE AFTER THIS

   When searching for owners in the Responsibility tab, it is currently not possible to enter a combined first and last name.

   Could you please update the stored procedure responsible for returning these results to support combined name searches? For reference, I’ve included a snippet of the SQL procedure currently in use, along with two additional lines that illustrate how I would approach filtering results to support this functionality as if I was the change owner.

   Let me know if you need further clarification or a full example.

   PROCEDURE [dbo].[GN_RetrieveTeamEmploy]

   ---

   Where
     (@CompanyId = 0 OR Stationed.CompanyId = @CompanyId)
     and… more

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

8. Remove automatic bill authorisation by Managers

   Anyone with the 'Manager' responsibility can approve bills from the 'Bills to approve' homepage control - even if they have no authorisation given in the Employee record - it's coded into the software. With most practices now wanting only partners to approve bills this is rather dangerous! Can this please be removed so that only those employees with authorisation to approve bills given specifically in their employee record can approve and post bills?

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

9. Create an LLP format for IFRS entities, including FRS 101 exemption options.

   Create an LLP format for IFRS entities, including FRS 101 emption options.

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   Acknowledged  ·  System responded

   Thank you for submitting your idea to us!

   We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

   Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

   Best regards,

   Product Development

   Wolters Kluwer UK TAA

10. Losses, CAs, etc should roll forward automatically when an amendment is made in prior year

    We amended 2023 and that changed the loss c/f and the capital allowances c/f position.

    I expected CCH to automatically update 2024 with the new b/f figures but it didn't and there is no way to force it to do so. Manual override is required.

    Request: that CCH be updated to allow changed c/f figures to automatically update in the following year. Other software has done this for decades.

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

11. Ability to tick and move a step along in bulk for several workflows together from homepage - at the moment we have to move them along

    We should be able to tick several workflows on a homepage and move the step along in bulk. This saves time rather than doing them one by one, especially like the homepage of personal tax workflow and update steps like "request info", received info" etc. This will help speed things up. Even bulk "submit to HMRC" from Workflow.

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

12. Update Info Request template for UK and Foreign Property so the gross income is displayed instead of the net income.

    The SAR Information Request template includes a section for UK and Foreign Property. The prior year figures include a merge field for property amount being net property income. We would like to show the gross property income.

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

13. Central to support mulitple Outlook Profiles

    Can you get Central to support multiply Outlook profiles. Whereby when using the bulk email mail merge you can select a different email.

    For example, when bulk emailing emails we would prefer to use our main email account and not an individual users one.

    Many thanks

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

14. Last WIP added at assignment level

    In smart reports you can run a report that shows the last time WIP was added to a client and the last Fee date, can we get this at assingment level, we use this to do checks that clients to be closed haven't been missed, but would like to do it as an exercise to tidy up the assignments as well

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

15. Rename Documents tab to Links tab to avoid confusion with Document Centre

    Rename Documents tab to Links tab to avoid confusion with Document Centre, as it is being used mostly for linking folders?

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

16. Notifications for comments on support cases

    When you have an open case in the support portal, if an adviser add a comment to the case, you don't get a notification through, only if they send an email, which you can see at the right hand side in the case.
    It seems it would be the most basic feature of a helpdesk that when there is an update the user gets an update.

    This has led to calls getting closed with no resolution as they haven't had an answer back, I am no in the support portal all day to check if my case has been updated

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

17. Allow Bulk update of Trustees/Personal Representatives

    Add the ability to bulk update areas of the cch system such as Personal/Trustee representatives via the bulk update tool.
    We have recently changed office location/postal address and require to update this area of the system in circa 6500 Trusts, this will take a significant length of time and resource, there is also the danger of manual entry risk.
    The ability to bulk update this area of the system and apply to all applicable Trusts would be a great benefit.

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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!

    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.

    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.

    Best regards,

    Product Development

    Wolters Kluwer UK TAA

18. Foreign tax credit re partnerships

    Partnerships - Foreign Tax on Foreign Dividends - the income pulls onto the individual partners returns but the FTC does not, it then has to be added manually to the individuals return. This really should be pulling through

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19. Set WIP limits

    We would like to be able to set WIP limits for certain clients. This would then flag up when that certain limit has been reached.

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20. extend the character limit for the name of a company

    The character limit for a company name on Companies House is 160 characters (inc spaces), however on CCH we can only enter 60 characters. Please can the limited on central be increased?

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    Under review  ·  AdminMatthew Routledge (Admin, CCH Software) responded

    Your submission is now under review

    Thank you for submitting your idea! We wanted to let you know that it is currently under review by our team.

    We appreciate your input and will keep you updated as we make progress.

    Best regards

    Product Development

    Wolters Kluwer UK TAA