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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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405 results found

  1. Please can you make this process a bit more user friendly. You have to do too many clicks into different screens and it just becomes cumbersome. Could you not just do a right click to add/delete. To delete an asset you have to go through 2 or 3 screens and then click delete twice, very time consuming from a users point of view

    13 votes
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  2. Working papers can be edited once it has been approved by a manager/partner. It would be beneficial to "lock" the file to prevent editing after approval, or once it has been approved, requiring a separate "document release" button within the WP screen that then allows editing but then requires the file to be approved once more. Thanks

    13 votes
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  3. In many countries, audit files are subject to review by external regulators like The Institute or the Audit Oversight Boards.

    In previous borland database version, there is a possibility to give audit file to the reviewer for a particular client and for a particular year as a backup. This is the secured practice to give access to external reviewer to that extent he or she required.

    However, in the updated version, you can not restrict external reviewer to the required year. If you give access to reviewer to the client, he or she can access previous years without any permission.…

    12 votes
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  4. Would it be possible to have the option to turn off the duplication of receipt number check when uploading cash transactions or making transfers ? Our team are currently experiencing the below issue:

    1. When posting, using the CSV spreadsheet to CCH, any 2 receipts with similar references and similar amount
      Gets confused by CCH and will only post one of the receipts and then come up with an error message of
      Duplicate posting.

    2. If you then try to post the other receipts separately, with the same reference, it won’t let you. Even when you
      Alter the reference slightly it won’t…

    12 votes
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    2 comments  ·  CCH Central  ·  Admin →
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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!


    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.


    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.


    Best regards,

    Product Development

    Wolters Kluwer UK TAA

  5. Could consideration please be given to not have the “delete” and “split” options below each other on the right click option menu? Users have reported that they find it quite easy to delete when they meant to split a document. Maybe the “delete” option could be moved to the top?

    12 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  6. It would be ideal if we could "sort" the milestones, on the home page by due date. This will allow staff to see In progress tasks in date order, when they have different due dates. This would be a good reporting tool.

    12 votes
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  7. The ability to check in all documents you have had checked out during the day would be fantastic.

    This would add so much ease rather than having to go back through and remember which were checked out throughout the day which can be extremely time consuming.

    12 votes
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  8. Will the CCH email filing ADD-INS be made available in "New Outlook" which is web based. Various articles I've read state Microsoft is not planning to support COM ADD-INS, and encourages developers to switch over to Web Add-in based on OfficeJS.

    12 votes
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    0 comments  ·  CCH Central  ·  Admin →
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  9. Allow old templates for Working Papers to be made inactive, so they are not on the list for selection when using working paper designer.

    12 votes
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  10. Since 2019.3 we now have displayed Ad Hoc entries on the group tab which are meaningless to the client. Historically we allocated a number of WIP entries to Est To Complete via a nil bill across multiple clients.

    Because of this we now have meaningless Ad Hoc Parent and Child references which we cannot remove.

    Please can we have the facility to remove these Ad Hoc entries as appropriate.

    12 votes
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  11. There should be a tick box option to choose which accounts to file to companies house and which to HMRC.
    Having to create an iXBRL file twice is really frustrating. Especially when IRIS and tax calc do this already at a click of a button.

    12 votes
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  12. Allow a change to workflow owner eg staff leave and have created workflow and some steps can default to the workflow owner

    12 votes
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    1 comment  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  13. The abilty to pin a document in the client document centee would be really useful. For instance I have a document that i use each week for a client but over the last year it has fallen way down the page on the document screen due to other documents being uploaded to the client.

    12 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  14. Currently the dividend minutes and vouchers have to be downloaded then manually uploaded into document centre.

    Would be better to be able to save the files directly to document centre like say CCH accounts production can already.

    11 votes
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  15. The annual allowance tracker in the pension savings tax charges tab does not take into account entries in the pension contributions tab in the 'amount saved' box. You therefore have to enter the amount of the contribution in both the pension contributions tab and the pension savings tax charges tab. It would be useful if the annual allowance tracker was updated when posting pension contributions.

    11 votes
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  16. It would be really helpful if we could keep actual expense details on self employments or property for both us and our clients to compare to the TAPAs claim, especially as it is quite common fo clients to remember additional expenses after sending their initial information to us.

    11 votes
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    Under review  ·  Dean Shepherd responded

    Hi Clare

    If we built in some business rules you could probably do that in Accounts Production but that seems a bit overkill for what is likely to be a very simple case.

    Are you likely to be providing this type of client with a P&L? Or is it just a matter of putting figures into the tax return only?

    Kind regards,

    Dean

    Dean Shepherd
    Senior Product Manager
    Wolters Kluwer

  17. Finish implementing checking out to Microsoft 365 OneDrive.

    Currently the Office Add ins do not work when checking a document out to Microsoft 365 OneDrive for Business. A user has to manually check out and check back in a document from CCH DM directly.

    11 votes
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  18. Prior to the new customer community being launched it was far easier to log calls and view the support area. I don't understand why I have to keep finding and adding a customer support username & password every time I want to use this, particularly when I am clicking on a link within central. We never used to have to. Why doesn't central identify me as a valid user without the need to keep adding a password - I have already used various passwords to use CCH.

    11 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for the feedback.


    We are working on how we can resolve this to make it a more seamless log in experience.

    For now you can you use your browser to remember your log in and password credentials to enable a more seamless experience.



    Evan Jones

    Lead Product Manager

  19. It would be really beneficial to be able to select an assignment/job from the accounts production/working papers side so when these pull into Document Management everthing is organised in the correct place.

    11 votes
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  20. We have a number of charities which there is no option to attach a working papers template and says it is not supported, would be helpful if this was put into development so we can store files all in the same place.
    We also have an enity for trusts which we adapted from a partnership entity to match the layout required, this has the same issue of not supporting working papers so if there was a way to manually bring in a working paper template it would save having different filing sources.

    10 votes
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