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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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360 results found

  1. It would be extremely useful to clients to show the property losses brought forward and carried forward within the schedules to the tax return in the property income section.

    4 votes
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  2. Contact details of associated open clients - when attempting to run a report of email addresses of contacts associated with a client I can get everything I need but unable to filter out associated contacts of open clients. This would be really useful for producing a mailing list for e-newsletters where we act for a company but not a director (we would stil want the director to receive the newsletter). Equally, the company's financial coltroller etc etc who is associated should receive.

    4 votes
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  3. CCH product Team it would be good to see a CCH Connector in to Microsoft Power Platform i.e. Microsoft Power Automate or Microsoft Power BI or even Microsoft Power Virtual Agent that would allow Microsoft to connect CCH Central.

    For example several client onboarding tasks should be able to be completed by using a flow from Microsoft Dynamics in to CCH Central.

    4 votes
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  4. When publishing directly to DM, please can we have the option to have the tax computation appear behind the CT600 as well as the existing way, where it appears at the front?

    4 votes
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  5. When you create a template in CCH which has database fields you are also able to see extra fields in this list.
    If you put your extra fields in groups they no longer appear.
    We would like all extra fields in all groups to be added to the database field drop down

    4 votes
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    Acknowledged  ·  0 comments  ·  CCH Central  ·  Admin →
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  6. Currently when submitting a CT600 if the HMRC servers are busy the current CCH advice is to close the screen after 4 minutes and wait for the email response from HMRC then update the CT600 status manually.

    Could CCH change so when submitting a CT600 if no response is received from HMRC after a few minutes the software would set the status to pending, inform us to check again later and allow us to exit the online filing screen and then allow us to query the HMRC servers again for a response until either an accepted or rejected status is…

    4 votes
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  7. If a client name includes either : or / (the same may apply on some other characters) then when running a mail merge to email with a smart report being attached (e.g. debtor statements) the merge fails on that client because the file name and path are invalid.

    Can you include some error handling so that these characters are stripped out when generating the file path. We have several clients this applies to where the legal company name at Companies House includes one of these characters so renaming the client is not an option.

    3 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Evan Jones responded

    Thanks for taking the time to add this to uservoice.

    I’ll review this item again shortly in order to gauge support from other users.

    Evan Jones

  8. When you apply an end date to an address for a client a box pops up asking iof you want to apply the same date to EVERY client that doesn't have an end.
    This should be an admin function for when you move office and someting that is not availble to every user
    We have just had someone apply it to over 800 clients in error

    3 votes
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    1 comment  ·  CCH Central  ·  Admin →
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    Evan Jones responded

    Thanks for taking the time to add this to uservoice.

    I’ll review this item again shortly in order to gauge support from other users.

    Evan Jones

  9. We use the department filed in Central to distinguish our teams i.e. Large Audit, Small business, VAT, Payroll, Tax. This functionality would make workbooks more focused. To make it work at the moment we employ a batch update to an Extra field that sync with WB. This is a fudge workaround requiring regular team member intervention and time.

    3 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Evan Jones responded

    Hi Kevin

    Thanks for adding this to UserVoice.

    I’ll check back on this suggestion in the near future when I will be able to gauge how much support there is from other customers.

    Evan

  10. currently, if you upload a PDF from 2019 then that is the created date that shows, however if you upload an email from the same date, the created date shows as today. Would be great if the created date could be the date of the actual email.

    3 votes
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    0 comments  ·  CCH Central  ·  Admin →
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  11. We are now linking pdf files to clients via the Documents tab.
    There is currently no way to report on this, so there is no way to see which clints do or dont have the documents linked yet.
    we should be albe to report on any data we have entered into CCH.

    3 votes
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  12. When creating invoices, when I get to the list to print, the invoice I have just created is not the one where the list defaults, ie the one with the arrow next to it. At the minute, say for example I've created 10 invoices over the course of a morning, every time I finish the invoice then go to print, it defaults to the first invoice created that day, not the most recent - this is higly infuriating - is there a setting to change and if not, why not?

    3 votes
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  13. When using the 'Calender Entry' settings for timehseet weekly completion the totals at the footer of the screen show the total time (hours or units depending on settings) worked for the week in progress.

    It would be very useful to also be able to see the total daily time, either by highlighting a specific day or showing the totals at the bottom of each day.

    This information is available when using 'Periodic Entry' so why not also 'Calender Entry'

    3 votes
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  14. To be able to use extra fields on the employee records within Document Templates, although you can add them to the document - they do not generate any information.

    3 votes
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    0 comments  ·  CCH Central  ·  Admin →
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  15. As we use the Tasks & Appointments Homepage mainly as it is far easier to see exactly what "you" have to do, it would be extremely helpful to be able to add the "Job Name" or "Job/Schedule" to the page. It does not appear in the Field Chooser List - even though it does in other homepages such as Workflows & Job Sheets.

    3 votes
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    1 comment  ·  CCH Workflow  ·  Admin →
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  16. We appear to be running into an issue where the Workflows aren't showing a true reflection of ongoing work.
    We have three offices (Ascot, Fleet and Putney)
    If we have an Ascot Client but someone in Fleet is doing an assignment on it this will not show on the Fleet workflow, it only shows on the Ascot one.
    This is because the workflow view is looking at the responsibility level instead of the assignment level.
    We would like a separate workflow to look at the assignment level rather than the responsibility level.

    3 votes
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  17. Name of document when being changed in the properties tab causes the name section to collapse/disappear if we use the symbol "-" when changing the name of a document already in DM.

    This symbol is very common and the name field should not disappear or collapse.

    3 votes
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  18. When using the Scan Profiler to task incoming post to staff it would be a massive benefit to be able to add comments to the Task. If you want to add comments you have to create the task, then go back into it and reassign to add them which takes far more time than it needs to.

    3 votes
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  19. When preparing a return for submission, the 'auto-refresh' feature of validation should be disabled or made optional. As it stands, validation occurs every time an attachment is added. A better approach would be to have a button that initiates validation only upon completion, which could save considerable time.

    3 votes
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  20. We had two partners retire - their clients needed to moved over to new partners on 1/5/2024. So the end date for the previous partner was 30/4/2024

    ERROR WITH END DATE
    Firstly, on the 30 April the clients showed on neither partner list so we could not extract the report data we needed. The date the partner ended doesn't seem to include the end date and you are unable to use the same end and start date. This meant for a day our clients were not allocated to any partner.

    RETROSPECTIVE REPORTING
    Secondly - there is no retrospective reporting. The…

    3 votes
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