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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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404 results found

  1. We would like the ability to assign a Task to more than 1 employee. Currently only 1 employee can be assigned a task but can we have the possibility to add more than 1 person?

    1 vote
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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!


    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.


    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.


    Best regards,

    Product Development

    Wolters Kluwer UK TAA

  2. Would it be possible to have the option to turn off the duplication of receipt number check when uploading cash transactions or making transfers ? Our team are currently experiencing the below issue:

    1. When posting, using the CSV spreadsheet to CCH, any 2 receipts with similar references and similar amount
      Gets confused by CCH and will only post one of the receipts and then come up with an error message of
      Duplicate posting.

    2. If you then try to post the other receipts separately, with the same reference, it won’t let you. Even when you
      Alter the reference slightly it won’t…

    12 votes
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    2 comments  ·  CCH Central  ·  Admin →
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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!


    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.


    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.


    Best regards,

    Product Development

    Wolters Kluwer UK TAA

  3. In order to clear an ex employee's notes, you must re-enable their timesheet and give them back an Audit security group. We should just be able to clear their notes - it is normal for people to leave a company and there is not logic to needing to reactivate their accounts in order to clear notes they have made.

    1 vote
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    Acknowledged  ·  System responded

    Thank you for submitting your idea to us!


    We’ve received your suggestion and our team will be reviewing it shortly. We truly appreciate your input.


    Important: If you wish you remain informed of the progress of your submitted idea, please 'Subscribe to Updates on the Idea' which will then keep you updated on it's progress.


    Best regards,

    Product Development

    Wolters Kluwer UK TAA

  4. We would like to be able to select some filtering options and see client names as we do when using the 'Batch Assign Workflow to Tax Returns' (in Maintenance> Central Workflow>Personal Tax (ref screen shots 1 and 2) to the 'Batch Update Workflow' process as currently we only have client codes showing (ref screen shot 3) which is not sufficient when working on updating 100 clients/ 6000 clients for instance. It is not filtering our clients list enough to help make a quick workflow bulk update as we have to scroll through the whole 6000 clients UTRs to chose our…

    1 vote
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    0 comments  ·  CCH Workflow  ·  Admin →
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  5. OneClick Activation Status Icon Colours - On "Find Contacts/Clients" icon is either Green for Activated or Grey for not activated. However within the Client the Icon is always green if they have been invited, whether that is activated or pending. Also when you close a client OneClick has to be either suspended or deleted but on the search Contacts/clients the icon is still Green. Status would be easier/clearer to see if had Activated, Pending, Suspended or Closed colours.

    1 vote
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    0 comments  ·  CCH Central  ·  Admin →
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  6. There should be a prompt / warning for a non-resident filing in the CGT pages with share disposal when in fact it is exempt and does not need to be completed (only residential property or shares in a property rich company are reportable). Personal tax happily let me enter the CGT share disposal of a trading company and gave me the CGT liability without warning. It ignored the non-residency. I was expecting the system to recognise non-residency like it does for income tax (dividends and excluded income)

    0 votes
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    0 comments  ·  CCH Personal Tax  ·  Admin →
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  7. Currently if you insert a name in the assignment partner field in Assignment Templates in Maintenance you are unable to remove the name which was mistakenly selected and keep the field blank as it originally was.

    This now means I have to make the assignment template inactive and set it up again which clutters our assignment template list.

    1 vote
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  8. CCH Reporting options seems to be a little out of date and do not have fields for some of the recent tax return updates. e.g. Basis period reform

    An example I notice is when trying to extract what transition profits to carry forward. It also does not show the spread transition profits to be taxed in the year, a box on the return itself.

    As this is a topical issue in partnership tax, it would be useful to be able to extract this information to assist clients with their queries.

    If the partnership requested this for its partners, I think…

    6 votes
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  9. It's common now to be able to select 'prefer not to say' or have an 'other' option. Even just being able to leave it blank would help. We don't want to put a client off by not being inclusive.

    1 vote
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  10. It would be useful to be able to email documents directly from the Linked Documents screen, as shown in the attached screenshot.

    (A similar suggestion made by someone else was previously declined without an explanation, but I am posting this for re-consideration because it would speed up the workflow for many users.)

    3 votes
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  11. On closure of a Client it currently overwrites the date on already closed assignments. When closing a client simply add the date of closure to any open assignments.

    1 vote
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    0 comments  ·  CCH Central  ·  Admin →
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  12. The boxes displaying client assignments on the "Enter WIP Journals" screen are, for many clients, too small to show anything but the client name repeatedly. They cannot be resized and support can offer no workaround, making it impossible to select the correct assignments. The client name is already shown in the box above anyway so doesn't need to be displayed again. This is a bug fix request rather than an enhancement but support directed me here. Please can you give me a timescale for the resolution of this issue?

    3 votes
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  13. I would like to send the return with IR Mark to the client for approval. However, if I try to send a return from the Online filing section direct to Document Management it goes into a zip folder and so it can't be sent onto the client for signature via One Click. Printing to pdf, saving somewhere then uploading is far more cumbersome and increases the risks of the wrong return being sent out.
    It is very frustrating that you design a simple method for sending documents but design it so that it isn't useful.

    1 vote
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  14. You can add an extra field to a document when uploading to CCH, but you cannot then view the extra field in the main screen without looking in the properties of the documents.
    It would be great if we could have a field chooser option to show the extra field in the main DM view.

    3 votes
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  15. There is currently no non-current accrued interest payable nominal. There needs to be a non-current equivalent to 8094 disclosed in non-current liabilities that has the same non-cash effect to the cashflow as nominal 8094.

    1 vote
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  16. It would save a lot of time if there was a calculation showing how the 'tax on transition profits' figure in the tax calculation is reached. I believe at the moment there is no back up calculation of that so to check the figure it would have to be manually calculated.

    3 votes
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    0 comments  ·  CCH Personal Tax  ·  Admin →
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  17. When viewing the job management screen, within the 'assigned to' column, you can right click and remove all, which removes all the people within the assigned to column. If the individual didn't have their screen filtered to their jobs, they can remove the assignee from every job within the business.
    This function is far too easy for someone to use, there should be more control in place.
    Either:
    1. Have an 'Are you sure' type yes/no box pop up when you click it.
    2. Include it within the task permissions so we can limit who has the permissions to use…

    3 votes
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  18. It would be great if we could have the ability to edit workflows that have already been started.

    At present we would need to create a new workflow and then either terminate current workflows and add them to the new one or have them automatically moved to the new one upon completion of the current one. (Used for assignments and jobs).

    3 votes
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    0 comments  ·  CCH Workflow  ·  Admin →
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  19. Ability to edit billing explanation once a bill has been posted, in case of a typo or it has been missed completely.

    0 votes
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  20. We had two partners retire - their clients needed to moved over to new partners on 1/5/2024. So the end date for the previous partner was 30/4/2024

    ERROR WITH END DATE
    Firstly, on the 30 April the clients showed on neither partner list so we could not extract the report data we needed. The date the partner ended doesn't seem to include the end date and you are unable to use the same end and start date. This meant for a day our clients were not allocated to any partner.

    RETROSPECTIVE REPORTING
    Secondly - there is no retrospective reporting. The…

    1 vote
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