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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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401 results found

  1. This is hardly what I would call a enhancement.... data integrity should be a given but it appears that support think that it should be logged via User Voice to request development improve it!

    It appears inadequate check are carried out to verify documents are correctly written to the database before action are carried out on the local copy of there are any issues and the validation processes should be tightened up before local copies are deleted if there are any issue with successfully writing to the Filestream.

    6 votes
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  2. Will the CCH email filing ADD-INS be made available in "New Outlook" which is web based. Various articles I've read state Microsoft is not planning to support COM ADD-INS, and encourages developers to switch over to Web Add-in based on OfficeJS.

    12 votes
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    0 comments  ·  CCH Central  ·  Admin →
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  3. The option of Dark Mode based on either system based settings via Settings - Personalisation - Colours - Choose your default app mode or an option in CCH Software.

    9 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  4. We would like to be able to report our employees' department list when more than one in the primary record for GDPR purposes. We set up various departments to restrict employees' access under GDPR rules 3 years ago, however we are unable to pull a report showing all the departments listed under each employee's records. Currently the report is only showing us the first line which is the 'primary' ticked department and not the others.

    1 vote
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    1 comment  ·  CCH Central  ·  Admin →
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  5. At the moment there are different built-in permissions groups for audit automation but you can't see the specific permissions held within these groups, or edit them. It would be good to have better control/visibility of exactly what different groups can/can't do.

    1 vote
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  6. At the moment you need to download documents from document centre and then re-upload them to Audit. Now especially with eSign enabling documents to stay in Doc Centre and OneCLick Documents, it would save a lot of time and space if we could transfer directly between the two. We are trying to embrace Document Centre and move away from our Windows drive but the current system forces duplication.

    1 vote
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  7. I'm not sure if others experience this issue but when entering accrued income allowances on the foreign pages of a personal return, these simply show as interest on the schedules which can be confusing to clients.

    For example, I have a client who has interest of £22.50 and accrued income allowance of £14.42. On the schedules both figures appear to be positive so it looks as though they show £22.50 + £14.42 = £8.08.

    The actual return is correct, but if the schedules could indicate which items are allowances and that they are a deduction it would be clearer for…

    2 votes
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  8. Tax Return Bundle when you publish to Document Management could it have the year you are completing set to automatically assign and file the job in that year - as at the moment it goes striaght to none and then you have to go into properties and move it to the year you are doing which is time consuming and fustrating

    7 votes
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  9. It would be really useful if you could add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent.

    1 vote
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  10. It would be useful to be able to enter expenses for a property for comparative purposes and then be able to choose between the actual expenses and the £1k property income allowance.

    Additionally, it is not possible to enter unused finance costs brought forward into the software when you are claiming the property allowance. Where we are claiming the property allowance and carrying forward unused finance costs, we therefore have to make a manual note of the amounts to carry forward. We should be able to record this in the relevant box to carry forward to the next tax year.

    13 votes
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  11. Please amend it so that if you right click on a document in document centre that the one result that is returned is pre-ticked against document in question. In the Office addin for Word when you click checkin the identical looking box is pre-ticked and you just have to click the check-in button on the popup window.

    I can understand why these aren't pre-ticked on the prompt when you exit the software to check documents back in as you might not want to select one of multiple documents but if the list contains one entry having to manually tick it…

    2 votes
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  12. When creating a pdf from a word document in document centre, it seems pointless that the name of the document is not retained, and changes to the date. Can a setting be introduced so it retains the original document name.

    1 vote
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  13. The annual allowance tracker in the pension savings tax charges tab does not take into account entries in the pension contributions tab in the 'amount saved' box. You therefore have to enter the amount of the contribution in both the pension contributions tab and the pension savings tax charges tab. It would be useful if the annual allowance tracker was updated when posting pension contributions.

    11 votes
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  14. calculating DRIP/SCRIP dividends using the FTSE data feed does not automatically calculate the amount of shares purchased from each dividend. You therefore have to calculate this manually and then update each dividend with the new number of shares. Additionally, once you have calculated the number of shares and detailed them in the data feed, and posted the dividends, if you go back into the data feed to update/post anything else, the shareholding amounts reset to their original values.

    It would be helpful if the data feed tracked DRIP and SCRIP dividends so that we did not have to calculate them…

    15 votes
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  15. Every schedule except tax payments/repayments has tick boxes for when the schedule has been reviewed, which locks the schedule. It would be good to have this for this schedule also.

    10 votes
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  16. When using the Scan Profiler to task incoming post to staff it would be a massive benefit to be able to add comments to the Task. If you want to add comments you have to create the task, then go back into it and reassign to add them which takes far more time than it needs to.

    3 votes
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  17. Please can the ability to pull through tax deducted at source on employment/pension income be added to the information request template so that it can be displayed separately?

    Additionally, there does not seem to be the option to pull through totals for expenditure categories from business tax. The functionality is there for rental property expenditure categories, so could it be added similarly for business tax?

    14 votes
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  18. When creating a new document it would make sense if it pulled in the current main address of the client. In some instances we need to forward date an address for a client that is due to change in the future. When creating a document it pulls in the future address, which is incorrect. Yet when creating a bill, the current main address pulls in as it should.

    If it's not possible for document creation to work as it should then maybe remove the ability to forward date an address.

    1 vote
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  19. Would like to hide some reports from the list available to use
    eg debtor statements has 9 listed but would only like to show the two we currently use
    Aware we can delete them but they may be of use at a later date, a few have MYOB & CCH which may use as a template in future too

    3 votes
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  20. When running a report, if any filters are added then the report does not work and throws up an SQL error. The suggested workaround is to use the filter editor which also does not work well, as when a new filter is added in the editor, the list of report headings which you can filter by are all invisible. You therefore have to guess which report heading you are selecting in the list, which looks blank but each row in the list does actually correspond to a report heading.

    It would be good to have the SQL error fixed or…

    15 votes
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