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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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  1. When an assignment is closed you are then no longer able to search for it in the clients document centre.
    It would be good to be able to search for any assignment type in the document centre regardless of the status

    3 votes
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    0 comments  ·  CCH Central  ·  Admin →
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  2. Providing support for Windows user profiles redirected to OneDrive would be very helpful.

    3 votes
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    1 comment  ·  CCH Central  ·  Admin →
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  3. There is no way to include a document password in the document properties. When you create an extra field for a password this means that there is only one password whereas incoming documents could have a different password from outgoing documents. If there was the ability to enter the password in the properties section of the document then passwords could be document specific

    3 votes
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  4. We would like the default delivery options - both for VAT invoices/bills and statements to be Email. Currently 'Post' is the default for all new clients - can we have a new config key so we can choose which option best suits our practice?

    6 votes
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  5. When creating a client the default status is 'full'. We would like this to be draft, or at least the option of selecting one or the other.

    Sometimes full clients are created when they should be draft, meaning that time can be posted to them when potentially they are still at the engagement stage.

    6 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  6. Different lists in Central refer to Partner differently. In find client screen it is Partner, where as in Workflow it is Client partner. These should be consistent throughout the CCH suite.

    7 votes
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  7. We have been comparing figures from Acs Production against the existing MTD reports and the Other Income figure under TXOTHBUSINC is not reportable within the Personal Tax options within Reporting. It would be very useful to have this added. Thanks

    8 votes
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  8. Could you add the ability to filter the tasks home page tool by Manager. All other responsibilities are there except Manager.

    3 votes
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  9. Add the expand and collapse option to the "Associated" tab by the relationship in the same way that you can in the "Extra" tab and "Document Centre". This would mean you could view a list of just the directors for example.

    6 votes
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  10. Be able to select a number of clients and write off WIP balances in one go.

    7 votes
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  11. 1 vote
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  12. In stead of having to add a schedule to each assignment you should be able to use both to input something onto employee planner

    3 votes
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  13. Since this update an extra fields warning pops up every time you file a document in CCH and change the Type - the pop up says "Type selection has changed the Extra Fields". I have been told that this is a new feature from the update that cannot just be switched off. If people are filing numerous emails and documents each day this pop up is going to (a) be very annoying and (b) cause extra time to file anything which adds up - its not acceptable that this cant be switched off. Please change this.

    1 vote
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  14. Prior to the new customer community being launched it was far easier to log calls and view the support area. I don't understand why I have to keep finding and adding a customer support username & password every time I want to use this, particularly when I am clicking on a link within central. We never used to have to. Why doesn't central identify me as a valid user without the need to keep adding a password - I have already used various passwords to use CCH.

    11 votes
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    0 comments  ·  CCH Central  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for the feedback.


    We are working on how we can resolve this to make it a more seamless log in experience.

    For now you can you use your browser to remember your log in and password credentials to enable a more seamless experience.



    Evan Jones

    Lead Product Manager

  15. It would be better where the SA302 shows a tax refund for that figure to be in brackets to distinguish it from tax underpaid and to match the format of the figure for total tax due at the end of the document

    2 votes
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  16. It would be helpful if the three new boxes 6.1 in the SA800 relating to the export of goods and services could be opened fully so that all three boxes can be unticked rather than defaulting to neither as this means they are not exporting.
    The reporting of exporting goods and services is optional as per the SA850 guide and therefore there will be cases we do not wish to report this on. (most cases probably)

    6 votes
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  17. Hi, please add the Century Gothic font to CCH for PDF generation.

    1 vote
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    Acknowledged  ·  1 comment  ·  CCH Central  ·  Admin →
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  18. At present all computations are entirely independent, so changes to a prior year do not flow through to later ones. this means computations can get out of synch.

    It would be useful to have the option of carrying closing balances forward - ideally as a function in year one, so when you've changed that year you can cascade the changes onward.

    This has come up particularly as we have a new client where we are working on two years simultaneously, and now have to re-key all the provisions, capital allowances and so on in the later year. IT would also…

    5 votes
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  19. Currently users have to click Check Out and then click Edit.

    Can the Edit button automatically check the document out?

    7 votes
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  20. In the filed chooser on the find client tab, please add reg no. It takes too much time to have to open each client to verify the companies house number when I should just be able to look at in the find clients tab. The UTR is visible there, so I don't know why the reg no isn't..

    2 votes
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    0 comments  ·  CCH Central  ·  Admin →
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