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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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401 results found

  1. When an assignment is created, the assignment manager is automatically added to the client team that is visible to the client if they are on OneClick.
    It would make sense if they were also automatically removed from the client team when that assignment is closed or deleted.

    7 votes
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  2. When an employee leaves the practice we should be able to disable their login without selecting a replacement. We will never replace one member of staff with another across the board, their client list is usually shared out amongst other employees. At the moment we have to select a replacement and then manually enter every single client to change it on the client team.
    Instead we should be able to disable their login without selecting a replacement, thus removing them from the "client team" (visible to clients on OneClick) on all clients.

    7 votes
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  3. We would find it really useful if we were able to report on the last timesheet entry date by assignment in the same way that we are currently ably to do by client.

    This would then help with data cleansing exercises where we look at assignments that have not had any time charged to them say for over 12 months - i.e. assignment to close.

    Is there any development going on with Smart Reports at present and if so is this something that could be added to the wish list - i.e. adding the last timesheet entry data to assignment…

    1 vote
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  4. We want to be able to filter the WIP on the WIP enquiry page to show the WIP between 2 dates. The current date range field only allows us to put in a date for WIP after a certain point, but the majority of our clients are billed for time up until a certain date (usually end of the month/quarter) which is what a lot of professional service firms would do.

    2 votes
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  5. When needing to send standard forms for completion (64-8 or new payroll starter for example), there is no option to add from the practice library within the attaching function of a OneClick message. This means you either have to add a blank copy into the client DM (waste of disk space) or save outside of CCH to add (risk having an old version of the document). It would be easier to either:
    a) Add publish to OneClick button from the practice library
    b) have the option within add attachment on OneClick message to add from practice library

    7 votes
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  6. Eg in february i can not enter the date 31/01/2020 without having to enter the month first as it wont let me go past the 28/02/21 due the fields starting with todays date. This runs throughout central.

    17 votes
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  7. Would like the ability to be able to export Working Papers when exporting AP client data. Requested on behalf of Brendan Thorburn at Greaves West & Ayre

    1 vote
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  8. We would find it really useful if it was possible to bulk update assignment extra field values in the same way that it is currently possible to bulk update extra field values on client and contact records.

    9 votes
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  9. when there are a lot of documents, it takes a while to scroll down to the folder I want to look in, so to be able to collapse all folders and then straightaway see the folder I want would be more effiicient.

    14 votes
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  10. We would like to see the client code on the billing wizard at step 2 as we have multiple entities billed in one invoice.

    1 vote
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  11. To be added into Reporting.
    Requested by Will Kendall at Nunn Hayward (Gerrards Cross)

    1 vote
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  12. I think it would be useful to be able to run a report similar to "by month billing report" that shows how much WIP you are billing, writing off and carrying forward on a draft bill.

    2 votes
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  13. On creating a mail merge document, as a huge number of clients do not have access to MS Word, can they be converted to PDF on creation to email out. Also it would be useful to be able to attach to an email template for bulk issue. Were advised by Support to raise the PDF creation.

    1 vote
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  14. It would be useful to have the job complete tick box integrated into the billing wizard.

    8 votes
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  15. I NEED YOUR SUPPORT AND VOTES TO MAKE DM MORE PRACTICAL!!!

    Currently when an email is received from a client by user1 who file the email in DM and then forward the same email to use2 (without making any changes), the email is filed again automatically. If user2 then forward it to user3 to action, this email is filed again. User3 will respond to the same email to user2 who will then respond to user1 once the work have been completed. In brief one email received from a client is filed more than once. I cannot see the benefit of…

    4 votes
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  16. Make it possible to sign off non-previewable documents such as CSV files within working papers by either just allowing signoff (i.e. prepared by role) - you can't import a XLS/XLSX file into AP only CSV so we want to be able to store the "source" import file in WP but at the moment you can't preview it as CSV aren't supported, there is now way to check it out to open it externally in the default application or sign the file off. I don't really care how you render a CSV, a spreadsheet would be nice clearly but if you…

    3 votes
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  17. Be able to change the practice default 30 payment days for new clients rather than having to amend on every new client setup

    1 vote
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  18. It is possible to add keyboard shortcuts to set focus to the client code search field. eg in Windows Copy/Paste is CTRL C and CTRL V. This would increase user efficiency.

    1 vote
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    0 comments  ·  CCH Central  ·  Admin →
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  19. If you use Power BI to report on various parts on CCH there is an issue with not being able to filter out old Centres. There is no way to identify only the current ones. Could an 'inactive' field be added so that these can be marked in CCH and then filtered out in Power BI.

    3 votes
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  20. 6 votes
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