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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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405 results found

  1. I would like to be able to set up an assignment which has specific jobs attached to it so when it is added to a client, the jobs automaically add.
    For example, every client has an admin assignment to which we always add 3 specific jobs. It would make the client set up process simpler if i could add the jobs to the assignment template so they add in automatically.

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  2. Expense attachments should be downloadable/exportable from CCH.
    When an employee attaches receipts to their expense claims, you should be able to press 'Export' in the ribbon and it export both the spreadsheet of details and all of the linked attachments. We need this in order to upload the information to our financial management system

    1 vote
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  3. Could there be a button to bulk update the end date (due date) of tasks from the Tasks and Appointments homepage please?

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    0 comments  ·  CCH Central  ·  Admin →
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  4. Ability to remove the words Estimate or Miscellaneous Charge from all new Invoices so that all invoice templates are blank with the option of no text at all.

    When raising an Invoice there are descriptions such as Total Time , Estimate or Miscellaneous Charge that appear in part 3 of the Billing Wizard. These are hard coded and as such I would like to see these altered to allow removal of all text .
    Could there be an update rolled out so companies can opt out of any description text appearing at all .

    1 vote
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  5. We would like to be able to report our employees' department list when more than one in the primary record for GDPR purposes. We set up various departments to restrict employees' access under GDPR rules 3 years ago, however we are unable to pull a report showing all the departments listed under each employee's records. Currently the report is only showing us the first line which is the 'primary' ticked department and not the others.

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    1 comment  ·  CCH Central  ·  Admin →
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  6. It would be really useful if you could add the "high importance" icon that shows when tasks are created added to the field chooser so we can tell when something is urgent.

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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  7. At the moment you need to download documents from document centre and then re-upload them to Audit. Now especially with eSign enabling documents to stay in Doc Centre and OneCLick Documents, it would save a lot of time and space if we could transfer directly between the two. We are trying to embrace Document Centre and move away from our Windows drive but the current system forces duplication.

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  8. At the moment there are different built-in permissions groups for audit automation but you can't see the specific permissions held within these groups, or edit them. It would be good to have better control/visibility of exactly what different groups can/can't do.

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  9. I want to have the Accounts Status field in smart reports to have the ability to show a drop down when running reports to show open or closed or all. At the moment this is not possible and would like to get this raised.

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  10. I would like AI to speed up the entire tax preparation process, to help save time and reduce the likelihood of errors.

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  11. We maintain a large portfolio where not every company has the same auditor. As such, the paragraphs within the audit report differ from the standard audit paragraphs within CCH. We have created specific paragraphs for use depending on who the auditor is of that company which we select from the drop down in the stat database. The issue we have is that when we do a master pack change/roll-forward, these paragraphs revert back to the CCH default paragraphs and we have to go back through and re-select our paragraphs from the drop down again.

    We would propose that on master…

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  12. Despite this supposedly being an integrated system, I have been informed it does NOT use the lower section specific materiality (when this has been included). All that is does it to note the lower section specifically materiality under the performance materiality so you have the option to adjust if you wish.

    We therefore need, on every job where there is a lower section specific materiality to manually adjust the performance materiality (in the sample calculator) which needs to be calculated as the section materiality divided by risk factor for that area.

    It would be better if system automatically used the…

    1 vote
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  13. Currently one can only add to a mail merge list we would like to be able to delete a client from a list

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    Acknowledged  ·  0 comments  ·  CCH Central  ·  Admin →
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  14. At the moment any word documents added via the Documents tab is being saved as a .doc document. Would it be possible to change to save as .docx? Attach screenshot to illustrate.

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  15. When you run a report eg balancing descending this works, when you run the client list based on this report in order to mail merge, it creates the list in alphabetical format rather than by balance descending as the original report has done. In order to select a group of clients you need to be able to view both reports at the same time and scroll up and down to select your merge group

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    Acknowledged  ·  0 comments  ·  CCH Central  ·  Admin →
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  16. The mergeField is not picking quiet few fields when creating documents that can be used as templates. One of the examples is the UTR mergefield is not being picked up and the end users have to keep typing the UTR everytime the standard letter is created which would have been pciked up automatically by the merge field. This is quite unproductive and frustrating.

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  17. Can we have the abilty to add an Employee to the Partnership tab, currently we have to create an employee record and a contact record.

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  18. On creating a mail merge document, as a huge number of clients do not have access to MS Word, can they be converted to PDF on creation to email out. Also it would be useful to be able to attach to an email template for bulk issue. Were advised by Support to raise the PDF creation.

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  19. Is there any way where emails created from CCH Central can include an encryption option? Currently, we use Egress in Outlook, however in CCH, that function seems to be nor available when an email is generated from CCH.

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  20. have the 'include child' box ticked when running a WIP enquuiry rather than having to remember to tick each time

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