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| CCH Central Suite |

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  1. We frequently get frustrated when filing bulk documents and emails when we encounter a name which is common to more than one client. Because we can only see the forename and surname, it isn't possible to know which one to file against. Is it possible for the pane to show middle names (obviously where available) as this would reduce the problem significantly.

    1 vote
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  2. It is time consuming having to tag both the members set and the small companies filing set individually, especially when having to amend any tags. For example a common tagging error is when a note spans 2 pages (not sure why the software can't recognise this) so you have to delete, adjust and amend the tag in both sets doing it twice. It would be better if the software recognised any changes to tagging made in the members set and replicated these in the filing copy.

    2 votes
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  3. When creating a PDF from a document in the document center, the only prompt is for Assignment and Job, can it also default to the "File name" and "Type" of the original file being converted. We are having to change these fields later on. It would be ideal to get the normal profiling window so we can set this as needed at the same time.

    3 votes
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  4. When filing a document in CCH and in the filing box, it would be better that when selecting the document type or assignment it would recognise more than the first character to allow ease for selection. For example in assignment if we wanted to choose Corporation Tax, the only 'quick' option is to type C in the box and scroll down. If it recognised the first say 3 characters we could type COR and it would save having to scroll down the list, which for document type is longer.

    7 votes
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  5. We appear to be running into an issue where the Workflows aren't showing a true reflection of ongoing work.
    We have three offices (Ascot, Fleet and Putney)
    If we have an Ascot Client but someone in Fleet is doing an assignment on it this will not show on the Fleet workflow, it only shows on the Ascot one.
    This is because the workflow view is looking at the responsibility level instead of the assignment level.
    We would like a separate workflow to look at the assignment level rather than the responsibility level.

    3 votes
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  6. When you create a template in CCH which has database fields you are also able to see extra fields in this list.
    If you put your extra fields in groups they no longer appear.
    We would like all extra fields in all groups to be added to the database field drop down

    1 vote
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    Acknowledged  ·  0 comments  ·  CCH Central  ·  Admin →
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  7. It would be better to show tax refunds on the SA302 in brackets to distinguish it from tax underpaid which will then match the Total tax due at the end of the document

    1 vote
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  8. Is there any way under assignments/jobs that we can default the latest workflow. When we go into the clients assignments and there are different versions of the workflow it always defaults to the first workflow version rather than the latest version

    2 votes
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    Under review  ·  0 comments  ·  CCH Central  ·  Admin →
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  9. When publishing directly to DM, please can we have the option to have the tax computation appear behind the CT600 as well as the existing way, where it appears at the front?

    4 votes
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  10. Tags are being allocated automatically by the CCH on the DPL for wages. When accepting and clearing these a message pops up to say non numeric tags have been allocated and do we want to remove. If leaving them in it causes errors, removing means retagging. Support suggest this is the way that CCH is and to remove the tags. If tags are being auto allocated then can they be designed in a way which won't cause further errors.

    1 vote
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  11. Restrict access to employee records from the billing screen. Currently employee record can be accessed even though the permissions restrict in a different area

    1 vote
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  12. It would be great if name fields eg Assignment Partners, Assignment Managers, Partners, Managers, Client Name etc could be configurable so we can show it as Firstname Lastname not Lastname, Firstname as then it would match other systems

    3 votes
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  13. We would find it very useful to be able to see other team member responsibilities on the Find Clients page rather than having to go into the client to see the team responsibility. We use these to keep a record of who is dealing with each client.

    3 votes
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    Acknowledged  ·  0 comments  ·  CCH Central  ·  Admin →
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  14. It would be helpful to have a homepage control which shows the Employee Planner, so we can quickly see staff availability from a homepage, rather than having to go File-View Planner.

    You can click the calendar icon at the bottom of the Tasks & Appointments control, but this seems to show only your own line of the planner, and cannot be edited. It would be helpful if there was a similar button to go to the full editable planner.

    1 vote
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  15. When a new task code is created it automatically appears on any assignment template that uses codes and there ore has to be manually removed from those assignments that do not need/want that particular code. It would better if we were able to filter the addition of tasks just to the assignments we require.

    2 votes
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  16. When rolling forward working papers are created and filed automatically in DM, however, there is no option to delete the WP in DM if we have to delete an accounting period, which does happen, so we end up having a duplicate set of WP in DM

    3 votes
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  17. In order to add a new Task/To Do item you have to go to the client search screen or into a client to see the Tasks/To Do icon on the ribbon.
    Please could this icon be added to the ribbon on the homepage screens so that a new Task can be added directly when reviewing a list of tasks.

    1 vote
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  18. When you change an address you are notified if there are other contacts linked to the address that you are "Stopping/Changing". However it simply states the number of contacts and not who they are. You have to say do not update the linked contacts, then do a search for the old postcode and manually change any that are applicable - sometimes it is not applicable to change all but a couple.

    Having a list of the linked clients and be able to select those that need to change would be great and save a lot of time

    1 vote
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  19. Can the residential and service addresses of PSC's be included in the "Compare at CH" tab in the same way as Directors' details? This will allow us to confirm that they are also up to date .

    1 vote
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    Thank you for adding this to UserVoice.

    I will review this suggestion in the near future when I will be able to gauge the interest of other customers.

    Lamorna Harris

    Senior Product Manager for Accounts & Audit

  20. Add AddresseePref, AddresseeFirst, AddresseeMiddle, AddresseeLast name fields so letters can be addressed to specific addressees at companies without typing the prefix and name in.

    3 votes
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