Option to turn off duplication of receipt number check
Would it be possible to have the option to turn off the duplication of receipt number check when uploading cash transactions or making transfers ? Our team are currently experiencing the below issue:
When posting, using the CSV spreadsheet to CCH, any 2 receipts with similar references and similar amount
Gets confused by CCH and will only post one of the receipts and then come up with an error message of
Duplicate posting.If you then try to post the other receipts separately, with the same reference, it won’t let you. Even when you
Alter the reference slightly it won’t let you.
However, if you post the receipts as other receipts, rather than BACS receipts, it sometimes accepts it and sometime
doesn’t. The better alternative, it seems is to use a different date to post the receipts onto CCH.Also, when transferring receipts from one account to the other in CCH, if they’re the same amount, CCH is not
Allowing the posting to go through, unless you use a different date.
This seems to be the result of a recent update as we have had no issues with this prior to a few months ago.
Sarah McGovern
shared this idea
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Best regards,
Product Development
Wolters Kluwer UK TAA
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Bronwyn Fitzgerald
commented
We have the same issue. This new feature requires our team to manually post a receipt if the system picks up a 2nd payment as a duplicate.
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Gurpreet Lall
commented
Do we not have a configuration key in the current build to enable / disable this feature?