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Unable to delete clients and contacts linked to group billing

When trying to delete closed clients we keep getting the message 'This client cannot be deleted as it has taken part in group billing'

Can we please have a solution for removing closed clients linked to group billing?

ITS53653

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Marion New shared this idea  ·   ·  Report…  ·  Admin →
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Started  ·  Evan Jones responded  · 

This is being worked on now

Evan Jones

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  • Tony Hyde commented  ·   ·  Report

    The new flagging of group members as Ad Hoc is very confusing and in many cases meaningless.

    Even more annoying is the fact that this link cannot be deleted or hidden. Please remove it ASAP.

  • Lynne Gorman commented  ·   ·  Report

    Please can someone provide an update as to when this issue will be resolved

  • Alastair Wilkins commented  ·   ·  Report

    This is becoming extremely frustrating and is preventing us from staying GDPR compliant.

    This needs to be an urgent priority!

  • Nici Taylor commented  ·   ·  Report

    I have been asking this question for the last 4 years!!!!