Settings and activity
6 results found
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23 votes
Your idea submission has been proposed
We’re excited to inform you that after reviewing your idea, our team has decided to propose it for implementation!
We believe it has potential and will keep you updated as we move forward with the next steps.
Thank you for your valuable contribution!
Best regards,
Product Development
Wolters Kluwer UK TAA
John Sumner supported this idea ·
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20 votes
An error occurred while saving the comment John Sumner shared this idea ·
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6 votes
John Sumner supported this idea ·
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7 votes
John Sumner supported this idea ·
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7 votes
John Sumner supported this idea ·
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7 votes
John Sumner supported this idea ·
The approval process for OneClick messages to clients is very inefficient and slow. The reviewer is required to take 10 or more actions to review and send a message back to the staff member who then in turn requires another 4 actions to send the message on to the client.
We would hope that a quick ‘Approve’ function could be added to either reply back to the originator or to just ‘Send As’ the member of staff once approved. Ideally there would be a choice for the reviewer of either action.