Notification when client doesn't wish to sign up for OneClick
• At present those clients that have clicked the link and then activated but decided not use it will notify the practice that they do not want to use it and cannot be clearly marked as this being the case to avoid them being invited again. We are aware that they can add a field into central but they would prefer something around the status column on client list that stands out - Maybe a red status option for when the status is not green or greyed out.
Jane Gregory
shared this idea
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Kat Sleight
commented
We actually have a field in the Extra tab for this. This relates to my other suggestion in relation to colours in the OneClick User column of "Find Contacts/Client" and that in the Client Record which always shows "Green - Activated" even if the client has not activated and "Grey" in the "Find Contacts/Clients"
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Helen Wagner
commented
Any news on this as it would be really useful to easily and quickly identify thgose clients who have said they do not wish to use OneClick - that way we can stop annoying them with invites to sign up.
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Kat Sleight
commented
Agree this would definately be useful and save client aggravation from continual activation requestes. . Also a colour for Suspended aswell, although it states on the actual client, it shows on the status column on client list as "Pending"..