Use of a Trusted Device option
As with other financial institutions, the option to have a "Trusted Device" to allow simpler login for any future app/web development. Allowing a client to access their account with a shorter passcode/face recognition/fingerprint.
32
votes
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Cara Cole commented
An App for clients would make life a lot easier for everyone, and reduce the number of clients asking to be deactivated because logging in is too much of a "palaver"
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Sara Shipman commented
The login process needs to be as short and simple as reasonably possible.