Show status of recipient when composing a message
When our user compose a OneClick message they select the recipient from the list - however there is nothing there to confirm if that recipient has activated their oneclick account or not. Could there be a notification either in brackets (eg pending activation) or using the Green and Grey target style symbols next to the name so that they can tell at a glance whether the recipient is an active user!
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Cara Cole commented
This still causes a lot of problems as messages can be sent to clients that have not activated their account, even after using it for 2 years staff can get carried away and send messages to pending accounts. A more obvious indicator or "pending" or "activated" is needed please.