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| CCH Central Suite |

Welcome to the Feedback Forum for the CCH Central Suite of products. This area is for you to have your say on product enhancements or improvements that you’d like to see in future releases of the software. Enter your product idea to see and vote on related ideas or add your own idea for other customers to view and vote on.

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| CCH Central Suite |

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How can we improve CCH Central Suite?

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10 results found

  1. Workflow terminating notification

    We have had workflows terminate due to either an error on the database or with the steps on the workflow. What would be helpful is if a warning or notification box came up when a workflow terminated itself. Currently it just appears as if the task has completed and if the next step isn't assigned to the person completing the task on which it terminated then it isn't always obvious this is what has happened so could be missed.

    6 votes
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    Under review  ·  0 comments  ·  CCH Workflow  ·  Admin →
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  2. Create new fields to add to the field list - "Budget hours". Hours shown in client assignment job/schedule details, not shown on field list

    6 votes
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    Under review  ·  0 comments  ·  CCH Workflow  ·  Admin →
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  3. Workflow Email Notification - Support Microsoft365 users

    Wolters Kluwer / CCH do not support Microsoft365 for email notification for workflow steps.

    Considering Microsoft365 is the most widely used platform it make no sense why we cannot use it. Even WK/CCH internally is on this platform!

    I recently tried to introduce workflow email notification and found the to enable it you must put the credentials into a table within the back end of your SQL server, When dealing with support I have now been told I have done everything correct but 365 is not supported.

    CCH Support Feedback : "All is correct, however these Email Notification to employees…

    3 votes
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    Under review  ·  0 comments  ·  CCH Workflow  ·  Admin →
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  4. Workflow owner

    Allow a change to workflow owner eg staff leave and have created workflow and some steps can default to the workflow owner

    12 votes
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    1 comment  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  5. Editable Text field to show on Workflow homepage

    It would be very useful to have a field to add notes that is NOT linked to a particular step; but the workflow as a whole. Then the partner/manager can see any issues affecting that workflow without having to drill into the individual steps of the workflow each time.

    15 votes
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    0 comments  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  6. Workflow can auto update Responsibilites

    Have a step that auto updates a chosen responsibility to the person that completes the step or the step before.

    7 votes
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    0 comments  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  7. Notification to team members on a job and not just the partner

    It would be helpful if rather than notifying the partner it notified another member of the team, generally it is only managers and team members who are concerned in the workflow being updated and moving work forward rather than the partner.

    5 votes
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    0 comments  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  8. Allow the Step Type 'Workflow Launcher' to be available in all Workflow Types

    Currently the Step Type 'Workflow Launcher' is not available within Assignment driven Workflows, It is available in every other type of workflow except Assignment and Practice Managerment. By enabling another workflow to be launched within Assignment Workflows, this can improve communcation and interaction between departments and help with a smoother running of a practice.

    29 votes
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    1 comment  ·  CCH Workflow  ·  Admin →
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    Under review  ·  Evan Jones responded

    Thanks for taking the time to add this to UserVoice.

    I will leave your suggestion on here in order to gauge the amount of support for it.

    Evan Jones

  9. Add Workflow Current Step

    Carpenter Box - Add Workflow's Current Step field to the DCs' field chooser.

    Where a document belongs to a workflow include the workflow Current Step value, where not leave the field blank

    1 vote
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    Under review  ·  0 comments  ·  CCH Workflow  ·  Admin →
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  10. Hide unused workflows from the homepage drop down

    Adding on behalf of a customer.

    Have an option to hide unused workflows from the homepage drop down
    Potentially add a column called “Hide on homepage” in the standard workflows screen.

    0 votes
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    Under review  ·  0 comments  ·  CCH Workflow  ·  Admin →
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